Lorence Ger

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Verified Reviewer
| map-marker Puyallup, Washington

Fifth Wheel Rv Review

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The peaple at cascade distributing are very honest and trustworthy i purchased a fifth wheel from them and had a problem with it. right away their manager lisa was very eager and willing to get it figured out for me right away to make it right. I would recommend any one looking to buy a rv to buy from them.
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Reason of review:
Good customer service
Cirilo Qby
map-marker Bonney Lake, Washington

Great family lot!

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Cascade Distributing - Great family lot!
Cascade Distributing - Great family lot! - Image 2
Cascade Distributing - Great family lot! - Image 3
Cascade Distributing is owned by a wonderful old man named Bud Lovell and has his lot ran by his family. The workers at Cascade Distributing are all very good - hard working - people trying their best to serve every person that steps onto their lot. Bud has been in business since 1966 and still going strong! At 89 you'd think he'd retire, still comes to work every day, with a big heart, to see his family and assist costumers to the best of his ability. Although a little short staffed, everyone there tries to work with each costumer to help them find what they need.
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Pros:
  • Absolutely great
Reason of review:
Good customer service
Anonymous
map-marker Woodstock, Georgia

Are you kidding me? this is terrible

Today my friends after being told they were on good terms with Lisa(who owes them 8000 backpay) had a man walk straight into their Trailer with only their 13 year old son in it and told him to get out but not so nicely, and the kid came to our house. A guy with long blonde hair unplugged the electricity and then tried to close the slide outs, couldn't, and hooked up and drove away with their 2 dogs in the trailer and slide outs. A man named Fred was working on my friends fuse panel the past couple of days and the day of the repo Fred was standing back watching it happen. Lisa isn't returning any phone calls or text and 150 dollars is missing from their dresser. I know to look elsewhere if I ever want an RV!
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Reason of review:
Poor customer service
Anonymous
map-marker Buckley, Washington

Continuing harassing calls from Lisa at Buds RV

Normally I am not one to leave bad reviews but in this case I have to. I just received a very harassing phone call from Lisa at Buds at 10 at night telling me she hasn't received my payment when in fact we sent out our payment on time 11 days ago. They are very unorganized and this is not the first time this has happened. Lisa seemed high or drunk and when I offered to send another check I got "so if you sent your payment why are you so willing to send another check?". She talked over me the entire time and when I tried to call her back she continued to pick up and hang up the phone. Horrible customer service. As well as the 5th wheel they sold us had a broken toilet and black mold hidden throughout. Horrible customer service. The phone call was so belligerent I had to file a police report. Bud should really reevaluate who he has working for him. Do NOT EVER BUY FROM THESE PEOPLE. You will regret it.
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2 comments
Guest

We bought an RV and my ex husband literally fell through the floor of the tip out/dining section. Upon further investigation we discovered that the entire floor was rotted and covered with sheets of metal here and there which was covered with brand new pristine white carpeting.

Reluctantly, they let us return it. When my ex was between jobs, naturally they were concerned, who wouldn't be, but she (Lisa) was VERY unprofessional. She became very insulting and personal and threatening. By the way, Lisa is Buds daughter and Bud isn't very ethical either.

He didn't want to let us return the 5th wheel for a different one. The 5th wheel that we got in exchange is paid off, thank God.

They are unethical Trolls. Very unhappy, nasty people.

Guest
reply icon Replying to comment of Guest-835984

There are no words in the dictionary to describe the agony of having to deal with these people. If you want to be talked down to, lied to, verbally assaulted, and conned this is the place bring your check book and jump in the water with these sharks.

I did but Lisa.. I thank you because I've learned to open my ears and eyes and be in tune with nature because now I can hear the rattles on the snakes tail when I couldn't before and now after being bitten when I hear rattles I run like *** the other way.

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Hip G
map-marker Gig Harbor, Washington

Buyers Beware

Do not buy an RV from Cascade Distributing. It is the worst place to make your purchase. They sell to people who are desperate because they lost their home or something like that. They will sell you an RV with mold in the walls, water leaks, water damage, electrical problems, and a host of other issues and problems. The don't care about nothing except your money. They will finance you to get you to sign the deal and then you will be very sorry. If you do make the mistake of buying from them the credit manager, Lisa Lovell, will call you day or night and threaten you, call you names, cuss you out, call your friends and family and talk trash about you, try to spy on you, and otherwise violate the law. She does not care about the laws that protect consumers. She only cares about money. No matter what your situation is, or how desperate you may be, do not buy anything from Cascade Distributing, Bud's RVs, or Lisa Lovell. Bud Lovell (dad) is nice enough but Lisa Lovell (daughter) is a monster!! Buyers Beware! This is no place to get involved with. If you have to buy an RV look someplace else and save yourself alot of misery.
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5 comments
Guest

well finally the 16 month ordeal is over. The rotted floors covered with bolt down after market furniture.

The black mold the completely rebuilt slide out that was ruined with hidden rot and water damage the rebuilt furnace, leaking roof, the replaced refrigerator that was working great on propane but don't take it home and use it on electricity the bogus 5th wheel accessory and value print out sheet smiling friendly caring manager who is taking the torch and saving the world allowing people with credit difficulty's to purchase rvs then after cashing the $2500.00 down payment check turn into the most scrupulous, conning,rude deceitful human being on the planet. Lisa it is sad that you missed your true calling in life and got stuck in dads used rv business because you could have walked the red carpet and smiled to the flashing cameras and gave your academy award speech to the cheering crowd. Then when my wife walks into your office to write the final payment check on this 16 month nightmare from *** you have the audacity to try too shake her down for more interest on your 13% interest signed contract note while making the final payment on a fictitious valued totaled out 5th wheel. Then after it was explained to you lisa by my wife that this is a written contract and all payments have been made according to the contract and that you Lisa at cascade distributors drew up and signed along with us then have the audacity after receiving $14000.00 of our money on a 5th wheel that when the dust settled was actually worth around $5000.00 yelled at my wife in front of your rv tech to Quote get the *** out of YOUR office.

Not a thank you and oh by the way here is your title but get the *** out.

Ill tell you one thing lady and you can take it to the bank along with our final payment that I will make it a personal crusade to my dying day To tell the truth and expose to the buying public what you and cascade distributors really are cut throat opportunistic predators and by the way folks I never called that woman once and complained about getting ripped off or the hidden damage because I stepped in the trap myself. Not Lisa not bud nor cascade I myself allowed THEM to rip me off so I'm telling the buying public don't go there don't look there don't associate there don't subject yourself to verbal abuse or predatory abuse just go some where else the friendly caring helpful front is just that a façade a lie..

Guest

if she is up late at night being rude and offensive, sending emails etc that is typically a sign of someone drinking/alcoholic.......

Guest
reply icon Replying to comment of Guest-664539

Stay away from Cascade distributing, a/k/a Buds RV, because Lisa is a horribly mean person because she is uncontrollably mean, she lies, then she protests and says that she is the one being lied to. Lisa said that their wiring was substandard, and that's why the lights blew out in their 5th wheel while we were in it, but Lisa also said everything worked.

If there are NO problems with the RV and everything works as Lisa states, then why won't she warrant her product?

I smell a rat and after reading the other reviews, (other sites as well), it appears that Lisa has a mental problem because she abuses and uses others, and she has no repentance, and no remorse. Better off staying away from the likes of Lisa at Cascade Distributing, and Bud's RV.

Chanda Znt

It says that personal attacks will be deleted. Lisa from cascade dist.

is only a monster if you don't make your payments. I have purchased a motor home from these people and I at least called when I had a short month and she was very nice and worked with me. So WTH do you think any creditor is going to do to you if you are behind in your payments if you ignore them?...

Ignorant people on this site..My lord Buyer beware my ***. Buyer looking for something for free if you ask me.

Guest

Thank you Hip Granny. We had a horrible experience with this business, and, when we tried to address it, Lisa Lovell went out of her way to try and ruin my career.

You are correct in that she will call day and night and send threatening emails late at night over little stuff. She did not succeed in her attempt to ruin our lifes. Very vindictive, on her part.

She will attack people for making valid online consumer complaints. Buyer beware!!!!!!

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Concerned R Zan
map-marker Seattle, Washington

Cheating an Elderly Lady

A dear elderly female friend of ours lives alone in a 5wheel. She took her old one into Buds RV/Cascade Distributing and traded it in on a longer and newer one, which good ole bud financed for her. When she got it home she noticed that the new pictures and mirrors were placed over wall rot and black mold and there were several sheet metal plates screwed down under the carpet covering holes that went clean through. She called good ole buddy boy and he told her he new nothing about it!!!??? She had insurance and reported it. She received the check for the estimated amounts from three dealers, but it was made out to her and bud (lien holder). Bud wont release the check, he is forcing her to let them do the work. And, told her the check was well under what it would cost to fix and that he would loan her the difference!!!??? Can you say insurance SCAM!!!! and Fraud. So can the Attorney General!!!! Buddy boy has their attention now. Stay Clear of this man who also cusses at elderly women when they tell him they want to get an attorney. Lets see how much that $2000.00 check will cost you now Bud...you soul for sure!!!!!not to mention all the lost business this time of year. Everyone with a pair of ears will hear this from everyone I know. Good luck Buddy!!!!!
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5 comments
Guest

I know Casey and cannot beileve anyone would try to cheat her. I am calling the Wa.

State Insurance commission. I don't think they can do that with the check. I have had accidents in the past and have never gotten a check with BECU on it?? We'll see?

What a ***!!!!!!!!!! I work in a store in town and am going to love telling every customer who will listen about this story. Again, WHAT A ***!!!!!!!!!

The lord has a special place for those who sell their soul for worldly goods!!!! What a souless ***!!!!

Guest

It amazes me that this type of buisness practice is still happening. What is being done by the A.G.'s Office? I had a similar expirence with a different outfit and the A.G. jumped all over it. They are no longer in business as it appears should be the case with these clowns. I will do what I can to pass the word on to all my camping friends.

I have been in that place before and am not supprised.

Good luck

Guest

Folks, I went over to Casey's house yesterday. She is living in this trailer with no carpet, no wall coverings, no insulation and a roof that is still leaking.

What kind of person can do this and sleep at night. She is the sweetest lady and would give you the shirt off her back.

To see her taken advantage of like this makes me ill. We all need to keep telling everyone we know, what Bud is doing!@@@!!!!

Guest

At least you called the A.G. This is the kind of *** that makes everyone mad.

my wife and I work with the public everyday and will make it a point to bring this situation up to everyone we meet.

He should be ashamed!!! There will be a special place for him down below!!!!

Guest

Who could be that heartless. All for the almighty dollar.

Well, I will tell all of my friends and people I meet in RV camp sites. Kinda sad!!!

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amzbrady B
map-marker Seattle, Washington

Cascade distributing / Buds RV

I purchased a 31' class A motorhome from Cascade Distributing Owned by Bud Lovell. I got it at a Discounted price because of obvious problems. He told me about some of the things that did not work, so I felt he was being upfront and honest. He told me the unit was road ready and had been checked out by his service dept. I later found $4000.00 worth of problems and and hidden damage. I just lost $350.00 worth of fuel from a poorly repaired fuel tank that is half hanging out of the unit. Purchase at your own risk.
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3 comments
Guest

My friend purchased a trailer from them. They didn't like her because she "looked funny" and wondered why her hair looked so bad.

I wanted to tell her that she didn't know the "whole" story about my friend or what she had just went through. There was a reason her hair was like that. But anyway, I just shrugged it off. We looked at several trailers and the one she ended up with wasn't too bad - or so it appeared.

She put herself and 2 kids in it while waiting to move. She had to wait the school year out. Anyway, during her stay in the RV, there was MOLD. EVERYWHERE.

Some of which had been painted over or covered up and there were GINORMOUS holes in the corners of the trailer patched up with wood that was definitely jimmy rigged any old way. The refrigerator NEVER worked and the plumbing to the shower didn't either. They covered up some things and made them look new - like put in a new $100 mattress with the cover still on it and they obviously steam cleaned the carpet that they laid down ON TOP of the moldy floor. The entire place was a mess that was simply 'COVERED UP' and none of it was revealled during the signing of the paperwork.

It was a bad situation all the way around. More than anything, she finance manager was rude, rude, rude.

Why is she in charge? I don't get it.

Guest

DO NOT do any business with these people. They are awful and scammers.

We learned the hard way, and thanks to our credit union, got out from under their thumb.

They can no longer control us, and tell us what we can or cannot do with our fifth wheel, and our registration will now be coming to us. I found a way to deal with these bad people.

Guest

To bad there is not a law against dishonest car dealers

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